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Knuspr: order groceries online

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Frequently asked questions

When will my order arrive?
Enter your address and you will see the available delivery times – often within three hours. You pick the slot while ordering, down to 15 minutes.
How much does delivery cost?
Your first delivery is free – however big your order is. After that you get Xtra free for a month, and we keep delivering free of charge while it lasts. Only then does the price depend on your order value and the slot you choose – you always see it before you complete the order.
Is there a minimum order value?
Yes, the minimum order value is €39. You will reach it quickly: whatever usually ends up in your trolley at the store, you simply order from home instead.
What if something is not fresh?
Then you get your money back. Just report the item in your order overview – no questions asked and nothing to send back.
Do you deliver to my flat?
Yes. We bring your shopping right to your door – even without a lift. We take the empties straight back with us and credit your deposit immediately.
More about Knuspr

Your online supermarket for the whole weekly shop

Knuspr is the online supermarket where a single order covers your entire weekly shop: over 19,000 products, from fresh fruit and vegetables to meat and fish from the counter, dairy, bread baked the same day, drinks and drugstore items. You order your groceries online, pick a delivery window that fits your day, and we bring the shopping to your door — in just 3 hours.

No queueing at the till, no heavy bags up three flights of stairs, and no second trip because the shelf was missing the one thing you needed. Every item shows its origin, shelf life and price per kilogram before you add it to the basket — the things you would have to turn a label over to read in a shop.

How our grocery delivery service works

  1. Order groceries online

    Put your basket together at your own pace, at your desk or on the move in the app. Knuspr remembers what you buy regularly, so the next weekly shop takes a couple of minutes.

  2. Choose a delivery slot

    Pick a time window that fits your day. If you are flexible, choose Bundled delivery and save: we combine several deliveries onto one route, which saves trips.

  3. Have your shopping delivered

    Our driver brings the order to your door, and up to the higher floors if you would like. Chilled items arrive cold — the cold chain is never broken between our warehouse and your kitchen.

How fast we deliver, what delivery costs, the order value above which it is free, and which time windows are available — you will find the full details of our terms and process on our page about our grocery delivery service.

Where we deliver groceries

Knuspr delivers to a growing number of German cities and the areas around them. If your city is on the list, you can have your groceries delivered today — just enter your postcode and we will show you the delivery windows available at your address.

  • BerlinWhole city, all districts · Falkensee, Hennigsdorf
  • PotsdamPotsdam and surroundings · Königs Wusterhausen, Werder
  • MunichCity and surroundings · Dachau, Freising, Germering
  • Frankfurt am MainFrankfurt and Rhine-Main · Offenbach, Bad Homburg
  • WiesbadenCity and surrounding area
  • MainzCity and surrounding area
  • DarmstadtCity and surrounding area
  • HanauCity and surrounding area
  • AugsburgDelivery within 4 hours

Live a little further out? In many regions our delivery area reaches well beyond the city limits, and it keeps growing. Checking your postcode takes a few seconds and is worth doing even if your municipality is not named above.

What you can order from us online

From everyday basics to the weekly shop for a whole family: at Knuspr you get the same brands you know from the supermarket, plus regional produce from small growers and things you would otherwise only find at a delicatessen.

The best of a supermarket and a farm shop

Freshness cannot be added after the fact, which is why Knuspr keeps the journey short. Fruit and vegetables often reach our warehouse on the day they are picked and go straight from there to you — without the days that produce spends in intermediate storage and on shelves in conventional retail. For meat, fish, cheese and baked goods we work with artisan producers and regional growers who otherwise only sell from their own farm shop.

If something does not meet your expectations after all, report it in your account and you get your money back — no return to post, no argument. The same range, the same quality and the same service apply in every one of our delivery areas.